We undertake the following types of activities:

Contribution to policy and strategy

• To manage the University’s planning processes, systems of performance measurement and risk management.
• To provide professional administrative support to a range of reviews, bids and academic initiatives.

Support for decision making

• We analyse internal and external management information, and combine this with an understanding of internal and external policy drivers, to provide advice and guidance to inform University strategy.
• We undertake forward planning and modelling, specifically of student numbers and tuition fee income.
• We manage the organisation of information so that it is reported across the organisation and externally in a consistent and appropriate way.
• We support and help to implement organisational change through organisational reviews and change management exercises.

Delivery of services

• We support good University governance, in servicing three University committees.
• We support the BIQAES quality enhancement process, through the provision of detailed management information.

Management of risk through statutory compliance

• We complete and submit the annual Student and Staff Returns to HESA, as well as the HESES and Research Activity Survey returns.
• We manage the Destination of Leavers of Higher Education return to HEFCE.
• These returns are statutory requirements, which drive funding and impact upon league tables.